Hey there! At xiaohenshiliulianmm Holdings, we’re not just another e-commerce site—we’re a small team that genuinely cares about every single customer. You know how some companies make you feel like just another order number? Yeah, we hate that too. That’s why we’ve made it our mission to keep things personal.
Fun fact: Our founder, back in the early days, used to reply to every email personally—even at 2 AM. While we’ve grown a bit since then (and hopefully sleep more), that spirit hasn’t changed. Got a question, suggestion, or just want to chat? We’re all ears.
Honestly, we’d rather hear from you directly than guess what’s on your mind. Here’s how you can reach us:
Prefer typing away your thoughts? Our live chat is available during business hours—look for the little icon in the corner. No bots here, just real people.
Let’s be real—feedback is everything. That one time a customer mentioned our packaging was tricky to open? We redesigned it the next week. Your ideas shape what we do, so don’t hold back.
Not sure if your message is “important enough”? Trust me, it is. Whether it’s a product request, a delivery hiccup, or even a joke you think we’d like—hit send. We read it all.
P.S. If you’re ever in Vancouver, drop by our office! We’ve got great coffee and a wall of customer postcards from around the world. Maybe yours will be next?
